Googleyness and Leadership Interview Question

Hi everyone, this question is being asked across the board for CLIENT FACING ROLES. I hope this video helps, good luck!!

Thanks Jeff, I noticed that you made the answer much harder on yourself by asking so many questions and narrowing your manouvering space . Can't we just give few assumption before we start and that's it?

For the clarifying questions, should we ask all questions at the same time or one by one? Are there benefits from one approach over the other?

Hi Jeff! Your videos has been super helpful for my interview prepping! Wondering if you have any specifics relating to Strategic Cloud Engineer role at Google? I haven't been able to find much online. Thank you so much in advance!

I feel that there should be more about how the 80 and 90% are measured, and root causes of the lacking 20%.
If you don’t know how it’s measured, you can not bring it up higher.
Same if you don’t know the root causes.

Hi Jeff me again! Again thanks a lot for sharing. But I have a question, shouldnt your first question in this scenario be.. how is CSAT measured? what are the actual KPIs used? it is such a specific ask 80 -> 90 , unless you know how these are calculated...it is hard to answer - based on my real life experience having dealt with increasing customers csat :)

Yeah the open ended questions were very vague for me and made it difficult

Thanks Jeff, this is a good video. Has somebody answer to you this question from a Process Improvement perspective (maybe with a DMAIC or Lean techniques approach?). I've done several projects to improve CSAT scores by finding root causes and identifying a brainstormed solution from SME's feedback.

Hopefully they don’t ask such question for engineering position

Hello Jeff, can you please make a video for business intelligence analyst interview? There are no resources available for this position.

Love the content Jeff! You got my Subscribe 😉

Studying hard!!

Such a helpful video, Jeff! Learnt tons from your vids.

Hi Jeff, so helpful while preparing for my interview! Just wanted to ask since the initial question states we aren't allowed any additional tools or resources. Wouldn't gathering data and conducting surveys be considered as additional tools or resources?

wow, they way you respond to these questions blows my mind, I have NEVER gone into an interview with that level of detail and preparation, I was so nervous about just the technical portion that I overlooked the ability to recognize the business need and case just by asking clarifying questions.

Great contents! Thank you for sharing!

Technical recruiter round scheduled, fingers crossed

Hey Jeff, thank you so much for your videos. I have attempted the question before hearing your answer and I took 24 minutes. Is that too long? How long should I take to answer these hypothetical questions?

After completing course next permeantly job in Google

Is it good to intertwine a real world example of how you've done this? Specifically explain how you used your approach with a customer to improve satisfaction ratings and the outcomes for example, or best to keep it all hypothetical?

Danewad sir

Extremely didatic and give a broader view about how to fulfill interviewers with good data! tks a lot Jeff

Thanks Jeff for this awesome video. Your content is super 👍

Awesome! Thanks for the video!

Hey Jeff, just wanted to thank you for the great content you put out here and your support and answers in the comment sections.
I signed my contract with Google last week and your videos helped me a lot for my interview preparation.
If there is anything I can do for you or anything you want to know about my preparation process please feel free to get in contact with me.

Hi Jeff, I just want to say thank you for all these extremely valuable resource. Your super high quality contents are hands down the best resources for candidates being interviewed by Google (speaking from personal experience :) Wish you all the best in growing this channel and thanks for helping many of us aspiring to get a role at Google.