How to set pre defined away messages on WhatsApp business

Connecting with customers has become a lot easier with the launch of WhatsApp Business app.

But are you able to reply to all your customers every time they come up with a query? I assume No! Most customers interact with businesses based on their convenience which becomes difficult for a business owner to reply.

Most businesses are available 8 to 12 hours a day. Customer’s enquiries after the business hours are often ignored and this leads to loss of interested customers which in turn affects the revenue.

WhatsApp Business introduces a new feature - Away message.

Away message on WhatsApp Business allows you to tell your customers that you are unavailable at the moment and encourage them to move within the sales funnel with more ease. This feature enables you to set automated WhatsApp messages and schedule them as per your choice.

Wondering how to set up this feature on your WhatsApp Business App? Watch this video to know the process of setting up Away messages on WhatsApp Business.


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