#10 Building a Culture of Documentation in Remote Teams | Shelby Wolpa

In this podcast episode, we spoke with Shelby Wolpa about the importance of a culture of documentation for remote teams.

To roll it out successfully, she recommends that companies start building a culture of documentation early on and use AI tools to enhance documentation practices.

This conversation is a must-listen for anyone who wants to create a strong communication scaffolding in their remote or hybrid team.

What you'll find in this episode:

01:35 What is the relationship between remote teams, asynchronous work, and a culture of documentation?
02:41 Why is it important for remote teams to build a culture of documentation?
07:56 How do you overcome resistance when implementing a culture of documentation?
10:45 How different is it to implement a culture of documentation in established teams vs. new teams?
12:10 Is it easier to agree on one system where to document or keep more systems and build a search layer?
13:15 Who should be the main owner driving the culture of documentation?
14:48 How can teams start building the culture of documentation from scratch?
16:55 How do you get team leaders to start with the culture of documentation?
18:42 Is there a deeper shift in how we think about knowledge base tools?
22:50 How do you keep the knowledge base up-to-date?
24:27 How important is the quality of the toolstack for the documentation culture?
26:09 At what size should an early-stage startup or company implement a dedicated tool for documentation?
28:04 How will generative AI tools transform the way we capture and use knowledge and information?

About the Into The Remote podcast:

Welcome to the “Into the Remote” podcast brought to you by Remote People. My name is Juraj and I’m the host of the show.

Together with my colleague Andrej, we invite experts and business leaders to talk about new ways of working, discuss the best practices, and explore an exciting future of work.

#remotework #futureofwork #futureofjobs #companyculture #aitools

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