How to reset the Toner Cartridge Counter on the Brother HL-L3270CDW Printer

Thank you. This printer was driving me nuts and your instructions worked perfectly!!!

THANK YOU SO MUCH, working here in 2023

thanks!

Worked for me! Brother HL-L8360cdw - Than you sir!

Spot on

I did EVERYTHING you did, and it's still showing no yellow ink.

Thank YOU for the easiest, no BS, set of instructions I've found to accomplish this!

Thanks for sharing bro, work

Thank you sir for this video.

OH MY WORD, THANK-YOU JESUS! after almost an hour, your video helped me solve my printer's issue! THANK-YOU SO MUCH!

Thank you

Thanks a bunch! I mistakenly installed the black cartridge into the wrong slot when changing 2 colors. The black cartridge thereafter was being read as empty, when in fact it was brand new. Multiple attempts to reset (just like you said) were unsuccessful. Your method worked perfectly on my MFC 8900 CDW.

thanks so much! The only video I could understand and worked as a charm!

Thank you. This work for me. Very helpful

Thank so much!

Just want to thank you. I had enough toner for hundreds of pages left in the printer, but after a system restore the toner showed as nearly empty. That would have been two hundred Euros to print a few pages. Brother ought to put this information with the printer.

I've used your video in the past to bypass this problem, but it's not working this time. I literally just filled the toner 2 weeks ago. It should be reading full, but it refuses to. I don't know what to do, it's the middle of the night, and I want to cry.

I have also used this trick and it was working. However i wonder if Brother have updated the firmwere so it is not possible anymore??

I've done this multiple times but my printer updated firmware and it no longer works. Any work around on the new update?

Thank you, thank you! Really funny that all the info online about this is wrong. Totally saved me some serious waste since I had a ton of ink left.

This worked perfectly for me! I had even installed a new cartridge and was still getting the error.

Thank you so much! I'm using this video the second time!

There should be a lawsuit against Brother for this.

Doesn't work after the firmware update to 1.34.

THANKS FOR THE REVIEW SHARING. COULD U HELP UNDERSTAND HOW MANY PAGES PRINTS POSSIBLE FROM ONE SET OF HIGH YIELD CARTRIDGES? THANKS

Thank you so much for your help. I canceled the cartridge order. My black cartridge showed full to the top after I reset it. Great instructions, I played your video a couple of times and paused it as need it. I did try a couple times as the first time the screen arrows didn't work so it took me off the reset screen. We just have to be patient, follow the directions and try a couple times. Thank you again.

If your like me and goes straight to comments:
1. Open the top cover
2. quickly press (back arrow) button & (red x) button at the same time - dont hold, just a quick 2 button press will do
3. IMMEDIATELY press the back button
4. Select the cartridge color you want to reset the count for

Thanks for sharing this great video

I have tried several times and it does not reset. Any suggestions?

hey.. it did work for some time, but it now it stayed low, after replacing new (not original) toner. It pretends that tonercounter reset is accepted, but it stays at low value, tried with different drums too

Nope - doesn't work for me. I went through the commentaries and tried all the suggestions - at no success. I'm not getting to the reset menu. (Firmware Main Version: 1.34, Sub1 Version: 1.14)

thanks for the video. I got the "No toner. open..." error. Following your instructions i reset all counters and was hoping that then the error was gone as all cartridges have been replaced. But printer still thinks i need to place toner. It wont even tell my wich one an dthe funny poart is when i go to the toner life menu item...it shows all cartridges as full...

Thank you!! Wish I had foind your video sooner.

Didn't work for me either. It does not show any of my toners are low and I have original brother toners.

Thank you!! it worked perfect

This procedure also worked to get my Brother MFC3770CDW to accept a compatible cartridge as genuine. Thanks!

I'm doing this and going into the correct menu and it says the toner has been reset, but then I go to the home screen and it shows the same toner level for all of the toners. Has anyone else had this problem? Have you been able to fix it?

Thanks, it worked. Just to add a comment, the screen must display the "Cover Is Open" message for the fix to work.

The only vid to show how to do it correctly..thank you

Works great, thanks!

It is not showing that any of the cartridges show low toner. It is showing no toner. I have tried this twice and it did not work for me. I'm hoping to figure out what to do.

You spend a LOT of time not explaining what to do. You then spend a few seconds showing what to do in a very confusing way.

I honestly don’t know what the process is after watching this video.

I’ll keep searching for an explanation that is clear and to the point.

Does anyone know if you can use aftermarket toners in this printer?

thank you

You’re sooo right. This procedure worked perfectly the first time I tried, unlike other channels that tell you to push and hold.

Thank you so much! This video literally changed my life!

I was down-and-out, living on the streets, barely scraping by- fast forward to ten minutes after I watched this video: I just purchased a new home and a mid-sized sedan!

I can't thank you enough!!!!

Great video thanks so much

thank you, its perfect!!

Thank you for your help, but in my printer, it did not work.