How To Open A New (Backup) Seller Account After Getting Suspended

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Amazon is a great company but it does have some issues that many might not be familiar with. As a buyer, you get all the protection in the world but as a seller, things are different. Getting suspended has halted my entire business. Some might say to try to Amazon appeal system but things are not that simple.

What ends up happening when Amazon decides to suspend an account is quite shady. You will get an email that lets you know you have been suspended for violating their ToS and that is pretty much it. The information that is missing is exactly which one of their terms has been violated. They do not offer much detail which actually makes it extremely difficult to even have a conversation with their support staff and try to make an appeal. It is impossible to fight back versus an unjust decision when you do not know what you did wrong in the first place.
The suspension itself is just one side of the story. Basically, you do not know exactly what you did to earn your suspension, you do not know what to avoid in the future and creating another account is again against their ToS. An Amazon appeal is supposed to help undo an unfair decision but it does not work as it should.

Since I do not know exactly what I did wrong and the person responding to the appeal does not have enough information, the suspension remains in place. It would have made much more sense if the appeal would have landed in the queue of the person that applied the suspension in the first place. Sadly, the Amazon system does not work like that. It feels like I ran out of options and will have to reconcile with the fact that I will not be able to use Amazon as a marketplace for my business.

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#Amazon_Suspended #Open_Amazon.com_seller_account_after_suspension

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