How to configure Carrier in Goautodial(Vicidial)

How to configure Carrier in Goautodial(Vicidial)

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Rushikesh D
Rushikesh D - 19.11.2021 17:00

Hello!

I have recently installed below given version on my server which is i5 4th Gen 8GB Ram 500GB HDD.
For Carrier I am using Dinstar 16 Ports GSM Gateway, currently only using 8 Ports.

Application: Press 1 Campaigns without live agents, i.e. we manually call all the press 1 customers

Earlier I was using one paid setup which was rebranded vicidial or something, asterisk was also there on this same hardware. Same set of leads were used too. That setup gave me ~4000+ connected (4000/12Hours= 333 Calls/hour) for 9AM-9PM campaign & ~6000 Dialed leads(6000/12Hours= 500 dials/hour). Also, in GSM gateway, no channels were remaining idle, as soon as on call finishes, another was dialed.

Right now, I am getting around ~180 connected per hour & 380 dialed leads per hour for the same campaign with same set of data and same length of recording.

I have setup, 8 remote agents | 1.3 Dial Ratio | 1000 Hopper level | 45 Sec Dial timeout | 1 Menu Repeat in Call menu | 10 Sec Cal menu time out.
In server settings, I have increased calls per second to 10, Max trunks to 46 & Max FILL Calls per Second to 40.

Also I am using same set of sim cards as earlier. And for current setup I have seen that after call finishes, channel remains idle for some time and in the older setup I rarely see channel idle for more than 3 sec.

Thanks!


Vicibox v.9.0.2 200415-1712 iso installation
Asterisk 13.38.2-vici
OpenSuse Lead 15.2

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June Luigi Villarante
June Luigi Villarante - 24.06.2019 23:07

is it really takes forever to submit a carrier settings?, in my situation, 30 minutes and still loading.

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Joy Bose
Joy Bose - 29.12.2017 16:03

Ranjit how do I do this in the vicidial panel because there it is difficult. How did you install this interface

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