Is FaceTime Not Working? 15 Potential Fixes to Try

Is FaceTime Not Working? 15 Potential Fixes to Try

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54 года назад

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#TRY #FIXES #POTENTIAL #WORKING? #NOT #FACETIME

Is FaceTime Not Working? 15 Potential Fixes to Try

When FaceTime works, it’s marvelous: you can video call your friends and family with perfect clarity. But when FaceTime isn’t working, there are so many potential problems that it’s difficult to know how to fix it.

We’ve pulled together all the best ways to fix FaceTime on your iPhone, iPad, or Mac. Start at the top with the most likely solution, then work your way through the list to get FaceTime working again.

We even have specific fixes for when Group FaceTime isn’t working, so keep an eye out if that’s your problem.

One of the best troubleshooting tips for any app is to restart your device; this advice is the same for when FaceTime isn’t working. It’s best to close all your apps first to make sure you don’t lose any unsaved progress and to ensure they start fresh after restarting.

Here's how to force restart and use the iPhone recovery mode to restore your device. This works for iPad and iPod touch too!

If your Mac is totally frozen, we'll show you how to force restart or shut down your Mac so you can get it working again.

Apple services sometimes experience technical issues, which means FaceTime won’t connect for anyone. When this happens, there’s nothing you can do but wait for Apple to find a solution.

Take a look at the current status of every Apple service on the Apple System Status website. This page also alerts you of scheduled FaceTime downtime.

Unfortunately, FaceTime isn’t available worldwide—although it certainly comes close. It also isn’t available with every single cell carrier.

Take a look at Apple’s carrier support page to find out if FaceTime is supposed to work in your country with your cell carrier. If FaceTime isn’t available where you live, you might be able to bypass these limitations by using a VPN on your iPhone

What is the best free VPN for iPhone? Here are several free VPN apps for iPhone that are worth considering.

Unlike regular phone calls, FaceTime connects to other people over the internet. If FaceTime won’t connect, load a fresh webpage on your device to test the internet connection.

FaceTime works best over Wi-Fi, but you can also use it with your cellular data on an iPhone or iPad. To use FaceTime without Wi-Fi, go to Settings → Cellular and turn on the FaceTime slider to let it use cellular data.

On your iPhone, you can check your own FaceTime contact details by going to Settings → FaceTime → You Can Be Reached By FaceTime At. Ask the person you’re calling to do the same to make sure you have the right details for them.

To check these details on a Mac, open the FaceTime app and go to FaceTime → Preferences from the menu bar. Find your contact details in the middle of Preferences.

Here's how to group FaceTime on an iPhone, iPad, iPod Touch, or Mac. Plus, how to fix FaceTime if it's not working!

to work if your device is too old. This could be the case even if one-to-one FaceTime conversations are okay.

FaceTime lets you start a group chat with up to 32 people at a time. But having that many people makes it difficult to know who is causing FaceTime problems. Try starting a one-to-one chat, then add extra people one at a time to find out when the problems start.

If FaceTime won’t connect to anyone at all, there must be an issue with your device or internet connection. However, if FaceTime won’t connect with one person in particular, the problem probably lies at their end.

FaceTime might run into issues if you aren’t running the latest software on your iPhone, iPad, or Mac. Update your device to the latest OS release to fix this issue. Also, make sure the person you’re trying to FaceTime updates their device as well.

Apple suggests that you set the date and time automatically if FaceTime keeps failing on your iPhone, iPad, or Mac. Most of us do this anyway, but you should make sure it’s enabled in the settings on your device.

On an iPhone or iPad, go to Settings → General → Date & Time and make sure Set Automatically is turned on.

On a Mac, go to System Preferences → Date & Time. Tick the box to Set date and time automatically and select your time zone.

You can turn FaceTime off and on from the FaceTime settings on your iPhone, iPad, or Mac. You might need to sign into your Apple ID account when you turn it on again.

On an iPhone or iPad, go to Settings → FaceTime. Use the toggle at the top of the page to turn FaceTime off, then tap it again to turn it back on.

On a Mac, open the FaceTime app and go to FaceTime → Preferences from the menu bar. Uncheck the option to Enable this account to turn FaceTime off. Then check the box to turn it back on again.

If FaceTime still isn’t working on your iPhone, iPad, or Mac, sign out entirely and then sign in again. Make sure you use the correct Apple ID username and password when signing back in.

On an iPhone or iPad, go to Settings → FaceTime. Tap your Apple ID and choose to Sign O…

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