Digital Makeover of a Bank - Srikanth Mopidevi, DBS Asia Hub

Srikanth Mopidevi presented the transformation story of DBS Bank, a Singapore-based financial institution with a presence in India.

Embracing the core principles of project management, he speaks about five pivots to base an organization’s transformation: ‘focus on what the customer wants’; ‘be cloud-native’; ‘know that the customer journey keeps moving’; ‘keep an open mind to learn’; and ‘look at employee journeys’.

Тэги:

##PMIIndia ##PMNC19 ##PMIPCC ##SrikanthMopidevi

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