Types of User Pain Points

Types of User Pain Points

NNgroup

1 год назад

22,346 Просмотров
Problems with a customer's experience can be big or small and fall into 3 categories: interaction level, journey level, and relationship level. UX resources should be prioritized to find and fix the most painful issues.

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#UX #User_experience #Usability #nng #nielsen_norman_group #user_pain_points #pain_points
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