The Great Resignation affects organizations in many ways and contributes to the loss of critical knowledge. As employees leave, much of their expertise goes with them, resulting in knowledge gaps. Meanwhile, current employees don't have the resources or past knowledge to do their best work and perform at the top of their profession. If unchecked, employees give up on trying to find and leverage institutional knowledge, and organizations lose their competitive edge and begin to atrophy. Intelligent search is the key to unlocking organizational information and surfacing insights that are crucial to success in today's market. CMSWire conducted a market research study to evaluate the perceptions that affect KM and how important content can reach employees across the enterprise. Come hear surprising and insightful results from the survey as well as how to capitalize on knowledge assets to minimize turnover and maximize performance; how to deal with disconnects, evaluate misalignment, and explore paths to fix knowledge gap challenges; and how the latest advances in search provide better relevance than ever before for critical stakeholders.
Speaker:
Jeff Evernham, VP of Product Strategy, Sinequa