Top 5 Basic Troubleshooting Tips to Fix Your Mac

My A1502 macbook wifi is disabled with an exclamation mark on it. There is no wi-fi or bluetooth option in network preferences to add one. Could you suggest the fix. Tried restarting in safe mode already

When I turn on my Mac Air, a message says "Mouse key is on," and the keyboard doesn't work (doesn't type some of the letters) so I can't login. I've contacted Apple Support two times. Both support people tried everything they knew to try. Nothing helped.

Thank You for this

How is it possible to install the wrong version of an Apple Os on your mac from updating it.... this is totally ridiculouse ... I have worked as a IT Tech for over 20 years and have never seen this. There has never been an update that has made your Mac unusable, there were a couple of issues with Yosumite but nothing else comes to mind....

Hi. Great video! I got my first Mac,a MacBook air 3 months back and I recently encountered this issue "the filename.pdf couldn't open,the file is damage or use a file format that preview doesn't recognize" Not just preview but my PDF viewer couldn't open this file. How do I get the last saved version of my PDF pls helpppppp😭

I have received a mac computer. Now mind you I always had windows. I did a factory reset, as I didnt know its not the same as windows. I ended up not signing out of anything. Went to clear the memory, didnt know you had to rename it and all. Now that I restart it and to rename it and add the software it won't allow me to. How can I fix this or what can I do?.

GREAT video!!! Thank you so much!!!!

I'm gonna keep this in the back of my head in case if any problems arise. Thanks👍👍

That rainbow wheel..... 😡😡 Anyways, thanks for the tips! I am going to try these things to fix my mac.

I have had an experience with the rainbow wheel, I was so confused and I didn't know how to restart my mac because this is my first mac but somehow I found out that the touch ID is the restart switch. I almost cried that day. 😃