Set Up Salesforce Email to Case with Email Forwarding | Salesforce Service Cloud

Not the tutorial you're looking for? Comment what I missed and I will add it to my content list!

Auto response rules would be good as well :)

Thanks Emily. How to ensure that the email replies goes out with the "From" and "Reply-To" address set to the routing address?

Hi Emily,
Entire process is working fine, when am i reply to that mail it goes to our company mail not the client / user....how to fix that...

Hi Emily, Thanks again for this tutorial, I was trying to practice this in a developer edition but the forwarding email address never appears, is this feature deactivated for developer editions?

Once created Routing Address, but can't able to find Email Services Address.

if the customer sends an email to attachment - will it attach to the case as well?

Hi Emily, we are having inconsistencies with the emails that are reaching our system and when forwarding those same emails they reach the system . Kindly suggest the steps or workaround if any to resolve the inconsistencies

Hi Emily, we are having inconsistencies with the emails that are reaching our system and when forwarding those same emails they reach the system. Kindly help

Thank you so much for this example video.

Hi, Emily,
Would this also create cases when receiving non-salesfoce emails? For example, if I receive an email from Google about my Gmail account, wouldn't that get forwarded as well to SF and subsequently create a case? If so, is there a solution you can offer?
Thank in advance.