IT: Common Level 1 Issues Part 2 (Helpdesk, Technical Support, IT Support)

Good day. Thank you for the impact you are making. Please how can i get myself employment with this knowledge as someone in few months will graduate from university? thank you

Hi. Amazing contents I must say. Lot of stuff you won't get inside the four corners of a classroom.
I will like to join in on Discord. Can I get a link please. Thanks

My biggest level 1 it issue is finding a damn level 1 it job

I know that drink was strong 😅 🎄

Don't mind me, Kevtech. I'll pay the rent soon for living rent-free in your YT Channel.✊🏿🧑🏿😅

Im 42, career changer, watching your videos helped me a lot. Recently got an job offer. Thank you Kevin.

Open cmd as admin, type devmgmt

You are making dream come true for people brother!!
Blessings to you...

I like these videos and he has a weird shaped head. I fell asleep with your videos on and you actually explained an issue to me in a dream hahaha

Great job Kev! My dude is on point! Keep up the good work

Is there a way to save rules AND folders in Outlook or can you only save rules?

What an absolute BEAST of a video! Great work man, and thank you for this! This will undoubtedly help so many people in the years to come! Everything was clear and you even gave me some great tips to follow myself which I have benefited massively from since!
Stay safe bro and keep up this amazing content!

Hey Kev, in an attempt to make myself feel a bit more confident. Can you please tell me how long into your job you learned that you can copy a phones settings and forward it to a new phone using their software? Did you read up on that before hand, or been doing it manually before looking for this solution? I’m just kinda worried I’d get hired and first thing I’m asked is to set up a new phone model I’ve never heard of and looking stupid. 100% I’d figure it out but it would take me like 5-10 min to get going. Awesome videos btw.

Thank you Kev!!!

U r sooooooo fast. Whew 😥

I will view every video you have thanks again. ✔

Thank you for this. Officially watched the whole video. took me about five hours from all the rewinding 🧠✍

You could use Net use via the cmd to see what drives they are mapped to

Keep up the good work

Hey Kevin, I'm starting out my first IT job in the city right next to Bryant Park. Just wanted to let you know your videos have been an IMMENSE help in understanding what sort of tasks/problems I'll be facing. If you ever have any free time to hang out I'd love to link up during lunch or something and pick your brain about IT, I'm particularly weak in the network/DNS area. Thanks!

✊💯✊

Goat

I need complete pdf guide for desktop support engineer all works please help me I don't understand your language but read normally help me??

Kev do you help with resumes??

Hey Kev! I have watched multiple hours of your various IT Interview videos and am so happy to say I have just been offered my first every entry level IT Role after my very first Microsoft Teams interview! THANK YOU SO MUCH FOR YOUR HELP! <3

Buen video me ayuda mucho somos de mis mismos, hablaría inglés pero estoy algo saturado 😂 saludos y gracias por el video, Costa Rica

bro m new in 🇨🇦. i want to know how to get basic It job here. i have moderate past experience in IT.
should i get cert such as A+,N+, etc or ccna .
suggestions appropriated.

How long a average day of IT is ? And do you have time for yourself later on ?

Liked the Cable Management Part. You will get in touch with this very often. Always check that the cables and plugs are not exposed to any great tension. Otherwise the plugs will bend and possibly damage the sockets on the devices. With monitor arms always check very carefully and slowly all positions from minimum to maximum and see how the cable behaves in the "managed" position.

kev ive got a project for you mate. let me know what your level 2 guys do on a day to day basis at your work cheers mate.

good on you kev. i wish more videos about dealing with stress in IT. i have left so many jobs due to mental health going home each day and wanting to end my life because the way people speak to me on the phone not because im not good. im good at what i do but its kinda made me hate IT alot hey.

The IT staff are like the black ops of an organisation.

Very insightful and helpful thanks for doing this !!

Thanks for these type of videos. Lots of practical information that can't be known unless your on the job.

This seems to be going beyond level 1 support. I would apply for a level 2 role if I knew this information. Possibly level 3. God help me support Outlook in my future job doing remote support!

Where is Part 1?

Thank you very much Kev.
I got alot from your videos.
Appreciated

kev really great intro with animation looking good.

Very useful video.Thank you!

Good stuuf!

ty

Kev is the type of homie that I would interrupt every so often to ask dozens of questions and he looks like the type to never get tired explaining things to you and just being super patient.

Hey Kev, I am very new to this career. I am a baby IT and this is my first IT step so far. I love the Videos. I used all your Level 1 key points to further develop ways to go around it. Please I just need to suggest that for future classes...Is it possible to show us the screen rather than more of your pictures in Level 2, as hands-on we need to be able to see how you navigated to the pinpoint solutions you used on the systems...especially when you were switching users to another system. To be honest with you, your video landed me my first job in the IT help desk.

Hey Kev, enjoying your video. While initiating server 2019 on VirtualBox, it shows an alert stating: "A media driver is missing.....". I have tried re-downloading the iso file multiple times, but haven't been successful installing it. Any solutions?
Thanks, you are awesome!

Thank you Kevin. love your videos :)

Very useful. Good job.

thank you KEVIN FOR THE INSPIRING WORDS YOU REECENTLY SENT ABOUT LOOKING FOR A JOB .I ALMOST GAVE UP BUT THOSE KEPT GOING

thx, Level 2, 3 troubleshooting and projects next please

Thank you!