Genshin impact’s response (Black Screen Problem)

My pc has the black screen that's why I'm playing on mobile..

That's always the reply

Does any body know how to fix a black screen on PS4?

i have iPhone 6plus and it works for some reason lmao

It's now fixed?

Dear journal,
It’s Nov 2nd today, only 9 more days till 1.1 patch.
My hope is rising and won’t stop building up...
Cuz we love Mihoyo enough to wait till this day.

Omg please someone tell me how to fix that black screen issue for laptop/pc im trying to fix it the whole day but everytime i open it theres just a pitch blackscreen with the music playing in the background pls help

For the people who still want to play with the black screen read this.

When your at the dragon part don’t move and start shooting.

after you kill the dragon, you need to blindly look at the map and go to where the navigation is telling you to go. You will go to a house where the cutscene will start, I don’t remember if you need to talk to everyone. But when you do look for the door, that’s your exit out. Then when your out look at the map, you need to get out of the Castle where you first came in. Bit by bit you will start to see your character, but not the world.

Also don’t go back into the castle until you Finnish your 3 quest, then you can go back and explore.

They make it sound soo easy . Not everyone have pc . Smh mihoyo

Should i uninstall it or just wait?

Sir. how the hell did you fight the dragon

Ok uninstall ASAP

So is iPad 5th gen above or below iPhone 8 plus

I feel the same way you do 😭

Aww so sad it happened to me

In my last video I showed how to submit feedback to Genshin Impact. Here’s their response to my feedback.