It's never just been about getting devices into people's hands. Be honest: who here has ever fallen for the trap of thinking that simply giving people computers should be enough of a fix to stem the digital divide?
It'd be alright if you said that was you - most people feel that way. But, unfortunately, that's just not the case and never has been: what good is a device to someone who doesn't have an internet connection, or who barely knows how to use a computer in the first place?
No, if we're going to make a serious dent in this crisis, we have to walk alongside individuals on their journey to becoming digitally connected and ensure they have the right mix of technology, internet service, digital skills training, and technical support to achieve their goals online.
Only then can we say for certain that we've done everything we can to remedy this long-standing societal ill and empower our communities to thrive in the 21st century.