SOC 2 Academy: Registering Internal and External Users

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When entities hire new employees or enter into new business partnerships, they need to have processes in place for registering internal and external users. For example, an organization’s human resources manager might notify the IT administrator via memo that a new employee has been hired and that they need user credentials and access to limited network resources. This would be a clear and efficient process for alerting the IT administrator that they are authorized to create new access credentials for the employee but only for limited resources.
During a SOC 2 audit, an assessor will verify that the organization has such processes in place for registering internal and external users, but they will also verify that the organization has process in place for removing access for internal users when an employee quits or is terminated, or an external user no longer needs access to the network resources to fulfill their job. Having such processes in place limits the risk of unauthorized access and supports an organization’s ability to keep their assets secure.
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