First Home Improvements Blade Lock - New Window product

Please avoid this company for window replacements. My girlfriend bought her windows from this company which includes a bathroom privacy window, On the advice of the sales representative. Unfortunately she has now discovered that the privacy bathroom window is actually see through. She's asked for it to be changed however they are unwilling. Even though the original window was based on their recommendation as a privacy window. Please avoid.

Do you have the video for the doors