Why can't I DM people on twitter?

Why can't I DM people on twitter?
About Direct Messages - Twitter Help Center
Jul 12, 2019

Some accounts, particularly businesses on Twitter, have enabled a setting to receive Direct Messages from anyone. You can send a Direct Message to these accounts even if they don't follow you. In both group and one-on-one conversations, you cannot be in a conversation with an account you block.

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