Review Management with ReviewMinder - STAAH Reputation Management

Measure your guest experience & improve your online reputation with ReviewMinder by STAAH.

ReviewMinder alerts you of new online reviews across multiple sites in one easy dashboard. You can respond directly to customers & improve your brand reputation.

Don't Miss Another Review. We all know the power of online reviews in driving bookings. ReviewMinder constantly monitors reviews from major sites, including Google, TripAdvisor, Booking.com, Hotels.com, and Ctrip. You’ll be alerted of new reviews on your easy-to-understand dashboard.

Share & Respond. With all reviews available in one place, sharing to your social platforms and responding is easier and time-efficient. You can even request guests for reviews through customisable emails.

Highly Visual & Efficient Dashboard. ReviewMinder’s dashboard provides consolidated ratings & sorts reviews by keywords, sentiments and channel partners so insights are actionable. You can even compare ratings with those of your competitors.

Social media and online feedback has given every guest a voice. It’s great to hear the good things that guests say about their stay and your staff. Oh Dear! Not so good when they have awful things to say.

Do you have a hard time keeping up with reviews on multiple sites and trying to respond to them? What about guests that book direct? Wouldn’t it be great to hear from them when they’ve had a good stay? Say Hello to ReviewMinder by STAAH – where all your reviews drop in.

View them, respond to them, share them. Request your guests for reviews and be notified when they respond. Enhance your booking experience and display great feedback on your own website and booking engine.

A clean and informative dashboard tabulates ratings, collates reviews by key criteria and allows you to compare yourself against competitor ratings.

Review Management in one place, accessible through your STAAH extranet and easy on your pocket. The power of reviews, giving your bookers confidence and yourself pride in delivering the experience.

More about ReviewMinder at www.staah.com.

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