Customer Complaints - Handling 5 Types of Complainers

In this video, we're going to discuss 5 different types of complainers and how to deal with them. These tips will help you to quickly and effectively resolve customer complaints and restore customer satisfaction!

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0:00 - Introduction and Overview
0:31 - Valid Complainer
1:51 - Impatient Customer
3:17 - Vague Customer
4:08 - "Know it all"
4:53 - Pessimist
5:43 - Conclusion

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