Train your Staff on Toast's New POS Experience

Putting in orders on the handheld is absolutely terrible now. The classic was so much faster and easier. The screen that shows what you’ve put in is tiny compared to how it was and now you have to constantly scroll to find the seat number first before putting in items instead of just putting in the item and picking a seat number

The new update is absolutely horrible. So bad that we’re thinking of switching to aloha. It’s more time consuming, smaller screen and harder to read.

I’ve worked in the industry for over 10 years and the last version of Toast was by far my favorite POS I’ve ever used. This new version is the ABSOLUTE WORST POS I’ve ever used!! After working a dozen shifts with new update it’s just not user friendly at all! As someone who’s worked in management, FOH, and BOH I advise every business owner to not get this updated version of Toast. TIME IS MONEY! The whole entire flow of the restaurant is now off because of how different this version is. It takes every single bartender and server at least 2-3 times as long to input orders now. Larger parties are a nightmare. You may as well park yourself at the screen for at least 5 minutes or more after inputting and reviewing your order. Before everything was so smooth. Now you’re squinting to see the screen and having to unnecessarily tap every step of the way.

Is there a way to go back to old toast before the new update? Unfortunately, after a month of using the new toast update, I find it to be more time consuming, and less organized. It's was very simple before, now the update made things less organized. I find ok using on the bigger tablet, but we only have one, and it's only for the bar

@Toasttab - We are trying to integrate/partner our app with Toast. We need API read/write access so that restaurants can get orders via Toast. But toast rejected us. Could you reconsider??