00:00 Introduction
01:10 The Program Introduction
02:52 Team Structures: Partnerships & Team Leader Model (The Rainmaker)
09:30 Typical Team Growth Pattern
13:21 Keys to Building a Successful Team
17:05 Team Culture: Visions and Values / Mission Statement
22:21 Quality Assistant: Job Description,
26:32 Hiring: 3 Secrets to Hiring
30:52 Hiring: Rolle out the Red Carpet!
32:58 Quality Assistant: Admin On-Boarding and Training
33:53 Quality Assistant: Agent Contracts
39:24 Closing
This is the first session of a five-session training series by Eryn Richardson, Century 21 Heritage Group Ltd. Brokerage. For any questions regarding team building, please feel free to contact us at any time.
www.homesbyheritage.ca/why-c21
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Week 1: Team Structuring, Culture, Mission and Hiring
Week 2: Communication Systems and Team Meetings
Week 3: Marketing, Profit Centres and CRM
Week 4: The Complete Seller Journey
Week 5: The Complete Buyer Journey
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