In this video, our strategic director here at Spring Media, Keina Mehta, and I kick off our first video discussion around the common questions we get about retention marketing for e-commerce businesses. We cover building lasting customer relationships, personalizing strategies, and integrating third-party tools to enhance your email & SMS marketing results and increase customer lifetime value through feedback-driven strategies.
If you’re new here, I’m Arik, the founder of Spring Media. My team and I are experts in all things email, SMS, and retention marketing and we’ve worked with over 115 different e-commerce businesses — generating well over $75 million in additional sales revenue through email & SMS retention marketing.
Are you an e-commerce brand owner? I’d love to help you scale your email & SMS marketing channels. Book an intro call with me here:
https://calendly.com/springmedia/discovery-call
If your e-commerce store doesn’t use Klaviyo for emails & SMS, consider signing up here:
https://www.klaviyo.com/partners/signup?utm_medium=partner&utm_source=0013o00002WOv9GAAT
Klaviyo is the best email & SMS marketing platform for e-commerce brands and its what we use for all of our clients. 🚀
Connect with me on:
https://twitter.com/chief_arik
https://www.instagram.com/chief_arik/
https://www.linkedin.com/in/arik-ahluwalia
#ecommerce #shopify #klaviyo #retentionmarketing #emailmarketing #smsmarketing