Zoho CRM Beginner & Advanced Workflows Full Tutorial

Zoho CRM Beginner & Advanced Workflows Full Tutorial

Zenatta Consulting

3 года назад

19,154 Просмотров

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@TheMaritoviews
@TheMaritoviews - 07.03.2022 23:09

Hi! Wasn't there a convert option for the leads module? I remember I once saw a workflow rule to convert my leads into contacts / accounts / deals. Was it replaced with the "create record" option? If so... what happens with the lead once the rule triggers the creation of contact / account / deal ?
I don't want to have duplicate records.
I hope yoyu can help me! :)

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