Introducing The Dimensions Dashboard

Introducing the new, fully interactive & customizable, Dimensions Dashboard.

The Dimensions Dashboard allows you to select from an extensive range of statistics & tile types including grids, charts, and media, to build any feature-rich Dashboard of your choice.

From a single viewpoint, the dashboard provides a live and interactive platform to carefully manage your telephony environment.

Managing agent queue memberships couldn't be simpler with the interactive queue grid tile. combined with the ability to remotely assist where required, results in an exceptionally powerful tool.
With a fully customizable feature set, the information displayed, along with the look & feel is completely in your hands.

Filtering live information to show exactly what is required can be easily achieved with the highly intuitive live filter selector.

Should you need to react quickly to any one of the multi-threshold alarm statuses, the dashboard makes it easy to ensure your calls are answered and service levels are met.

No company wants to lose calls, the unreturned calls grid provides a view of missed calls that updates itself in real time, once the call has been returned.

Using the dashboards queue grid tile, supervisors are alerted to queue performance issues and provided interactive controls to respond.

Incredibly useful for non-contact center customers as well, with its vast set of call statistics and user information, businesses of all types can benefit from our new dashboards.
Spotting trends over time, for spikes or drops in service, are easy to track with the "Stats by Time" charts. Providing the flexibility to track calls and service levels, along with specified time frames, means users can get a rich visual indication of daily performance levels.
Centrally managing users statuses has never been easier, with fully interactive status control.
Dimensions Dashboards provide you truly unique insights, with powerful features to effortlessly manage your business communications.

Dimensions Dashboards, Developing Tomorrow's Conversation.

Music by: Bensound.com/free-music-for-videos
License code: DSDE9AQGN7537OKP

Тэги:

#Phone_Manager #MiVoice_Office #CTI #UC #MiVoice_Office_Phone_Manager

Скачать видео