SMMA Service Delivery Guide - How To Get Clients Results

Hey it’s me

Does your agency offer clients spending per advertising campaign? (Sorry my English is bad)

morning or daily routine

figure it out what to work on to increasee retention, golden strategy retention, building your retention game plan, the importance off month 1, 1 month support SOP, how do you deliver the most results and great service in month 1 how ddo you keep client exictedd and interest, gift and rewards,

what to do to increase retention

1. results, you deliver the result that client wants
2. raport and relationship, have system and SOP for building rapport for client, in place and call your client as "freind"
3. set the right expectation for your client thaat this doesnt happen overnight, they also need to know that they have to do a lot of work themself

what you can work on to increase retention

1. think and do differently, most bussiness has been with an agency before, you have to differentiate yourself and not have to be compare to competitiors, we are not agency we are results drive, we are not markerter but wr are probleem solver, client paid you to get to the next level and grow their bussiness, improve their bussiness, save theirr operation time not to get leads. more frequent support, client dont want to be left in the dark they have to be able to reach out to you ( increase your support touchpoints ) support need to be a want, do innovation, try to actually improve, try to be different, try to actually imrpive, try to be better, hse different system technique strategy to improve

2. education, most of clients arent a very good bussiness owner, it is our responsibility to not only help with markerting but actually witg a the other aspect of bussiness sales automations, operation, content creation etc
3. support, the more frequent and human your support/communicatuin id, the more client will appreciate
4. innovation
5. speed, the faster you can get things done, the higher your retention rate: quick results, quick onboarding, quick support,

the golden retentuon stsrategy
1. give education, coaching and training, it should be mandatory to implement what is discussing in the training, get our client from the comfort zone. push and chalengge them to push them to improve and be better forcing them improve, working on one goal to grow bussiness. the client should do outbound calling and follow the system from step by step
2. knowledge is nothing without the action applied to it

tools you can use

hire coactraining that helps your clients improve their bussiness, CSM, sales training, one one suplort, group coaching calls, client facebook community, online courses, follow up SOPs: action steos, calling scripts, voicenail scripts, testing scripts, email scripts, strict expeactions, bussines improvement eesources: trainings, scripts, etc

markerting is action commited to markert anf grow the bussiness

Where can I see service delivery?

July 2023 - 5

Astonishing amount of value in 40 minutes! But where can I find 7 Figure Sales Strategies module?

1140

can roofers use reactivation campaings/review campaigns

In practice it doesn't work, though. When I get them results on month 1, they want to sue me. They demand free extra services on month 1, not month 9. Honestly, client work is just not worth it.

I can resonate so much with this. Thanks for sharing Charlie.
I have found a lot of this when building client acquisition machines for SMMA's.

Thank You for the video, I learned a lot from it!❤

How do I integrate a new onboarding client if someone can help me please?

The only retention I know is Semen Retention 🥲

Only ogs know this is 1 year old

used to be the bane of my exisitence in smma, it even drove me off smma to focus specifically on the service delivery aspect, just so that i dont have to outsource something i am not capable of doing myself.

There were so many kinks in my service delivery. Hearing some of these little details is so helpful. I’m gonna base a religion after you

Say Charlie and Bo are legends great video gonna steal this 100% also love seeing Bo!

Man you are straight up there in value given with hormozi, you guys are changing lives

What should you do if you have no idea what niche to pick?

Loved your content Charlie

Is this on easygrow
Because I can’t find it there

bro dropped a bomb

loved the value bro

💎

Charlie at it again 🙌