When the burger doesn't look like the picture

This is an extreme example. but yes people can be that stupid both managers and customers

thats dingo mate

these skits are going a bit too far. I'm starting to feel like I'm taking crazy pills while watching these

The real question is where the refund goes to.

He went from not refunding a plastic bag to refunding an item that's not even purchased at their chain , without receipt! lmao

Ben is the best 😂

Rowan Got the Long con figured out 😂

"oh god damn it he found us" XD

Rowan how could you not ask for a receipt

He could have said that the customer bought it from a restaurant, and a restaurant isn't a store. A restaurant requires a food license, and tech town probably doesn't have a food license.

SO Ben is the New Zealand version of Karen? Hmmmm. I like it.

Wonderful :-)))

Someone go get Brit!

For every new idea that Ben comes up with, Rowan should start saying to the staff, "OK EVERYONE WE ARE NOW DOING THIS AT OUR STORE. WE ARE NOW MAKING BURGERS"

"rocket surgery" deffinetely goes to my vocabulary

I feel like there is some internal conspiracy going on, like Ben and Rowan is working together to get so many refunds out of where Rowan is the manager that eventually they have an extreme amount of money.

I think it would be funny to see Alan finally get tired of this situations and instead of fithing it just go with the flow and st the end gettin yelled because was he done wss not logical or rational.

So now that Ben has found the new store is time for the ultimate Karen showdown where she breaks free of her banishment and returns to the new store to bring mayhem

“It’s not rocket surgery”

I wish this was pure parody... this actually happens.

It’s not rocket surgery :0

I hate Rowan. I just realised.

I love this because this is like Walmarts in America…🤣

"Yes sir, we are a store. However you bought the burger at A RESTAURANT"

I like how Rowan handled it by speaking the customer's language, I imagined he agreed to pay 80% because he wanted to eat the burger anyways.
I do think selling something that does not look like the photo should be a crime of false advertising though.

This is the exact scenario karens run through their head before walking into a store.

Alan shouldn't have inerrupted Rowan. Rowan was about to deny the customer completely until he got distracted.

Knowing rowan he probely charged ben 16 bucks

For sure , Ben has some evidence against Rowan that he easily agrees to his logic so easily lol.
Really love there Combo.

it's not rocket surgery

Getting "Falling Down" Vibes here...

Had me at "Rocket Surgery". LMAO

Come, it's not rocket surgery...

Ahhh!... Rowan whyy, why?
Hahaha, you're ignorance stresses me sometimes!
Much love Rowan!

Do you know how hard he was looking for this store!? He probably had his mum call every manager possible!

That turned out to actually be hilarious 😂

That double take Alan did was spot on!

EVEN ROWEN KNOWS AND YOU KNOW THATS BAG

funniest thing about this skit to me is burgers from pretty much every fast food place in NZ are actually around $20...

Ben used "rocket surgery"! This brings me much joy!

Two Karen videos in a row doesn't get better than this that means go waltch the previous one😅

I swear Ben and Rowan have a side hustle.

Wow just mind blown at the concept. Lol

It's not rocket surgery :)

I know what they do to make the burgers look like that. If you do get a burger that looks like the picture, you don't want to eat it.

Unrealistic. Ben did not bring his receipt. 😂

At this point I am convinced that Rowan and Ben are in this together, they are secretly robbing the store bit by bit

Just a spectacular jump to the absurd dimension

Rowan should charge him for something that other customer broke