In this episode of the Serve to Master podcast, host Jonathan Green dives deep into the art of generating referrals with special guest Brandon Barnum, CEO of HOA.com. Discover the strategies and mindset shifts needed to turn your clients and contacts into powerful referral sources, and learn how to create a system that consistently drives new business your way. Whether you're a business owner, entrepreneur, or simply looking to expand your network, this episode is packed with actionable insights.
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https://hoa.com
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Episode Highlights:
00:50 - Brandon Barnum shares his journey as a single dad and career shift
01:08 - Barnum on bouncing mortgage checks and transitioning to the mortgage business
02:27 - Challenges of being a work-from-home dad
02:39 - Barnum's experience with his son at home while working
02:55 - Jonathan Green on the balance of work and family life
05:44 - Discussing the personalization of video messages in referrals
06:18 - The value of genuine compliments in professional interactions
07:09 - Barnum on the rarity and impact of compliments among men
08:36 - Introduction of the Appreciation Exercise for engaging with contacts
10:13 - Overcoming the fear of sounding like making a pitch
11:29 - Jonathan Green on the concept of a gift in professional contexts
12:29 - Barnum's advice on sharing appreciation without expecting anything in return
13:50 - Discussing the mindset of competitiveness in business
17:54 - Strategies for automating and personalizing referral requests
19:46 - Jonathan Green on the importance of referrals in his ghostwriting business
21:12 - Discussing the nuances of aloofness and exclusivity in business
22:23 - The 'Art of the Ask' in referrals, according to Barnum
24:36 - Listening for referral triggers as a cue to ask for referrals
26:15 - Customizing referral requests for different scenarios
27:44 - Strategies for pushing referrals to the top of the referral hierarchy
31:02 - Timing and execution of referral requests in a service-based business
31:27 - Barnum on creating a referral reward system
33:59 - Jonathan Green on the emotional aspects of referral incentives
36:09 - Addressing the diversity in responses to referral incentives
39:40 - The ethical considerations in referral marketing
40:03 - Aligning referral strategies with business models
43:09 - Enhancing customer experience through strategic referrals
44:59 - Barnum on the importance of focusing on specific client types
49:03 - Jonathan Green on setting appropriate service charges
52:52 - Navigating client preferences and expectations
54:11 - Brandon Barnum's invitation for listeners to visit his website
56:02 - Concluding remarks and encouragement to build a brand around a book
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Тэги:
#books #affiliate_marketing #business #ghostwriting #podcast #money #mindset