VLOG - STARBUCKS, DIOR UNBOXING, DIOR DEBACLE - NEW ITEM FROM LILLY PULITZER

They should have come to you if they needed the card straight away 😮

A friend of mine is a bank teller and she gave a customer too much money once, quite a bit actually. She called the customer and he didn't even realize it but he said yes you did. She drove 30 minutes to his home to get the money lol. Her fault, he wasn't inconvenienced. Dior should have definitely showed their appreciation!

Are the dior earrings heavy at all?

I feel like even a next time your here we are going to look after you extra special would have gone a long way! Just too busy! I love dior, have a tote and now a small caro, I have given up on chanel, I can’t get what I want when I go on a wait list unless I can drive there straight away they won’t hold it, won’t take credit card for payment just too hard. But I need your 19 - one day 😂 love your VLOGs! Have fun

Dior acted like it was you who made a mistake instead of them! I would have done what you did, but wow, they really should have offered you a little something!

Yes I think they should have thanked you with a gift!

I agree. They should have compensated you in some way. I’m sure the associate was upset. They surely have extra GWP in the back. 🌸

They absolutely should have done something, anything ! A gift bag of free samples would have been perfect.

They totally should have done something for you!! Shocked they didn’t

Dior store looked so stunning!!

I would absolutely call the manager!

Did I miss your card/coin holder unboxing of the turquoise card holder?!?!!! I also got this and I love it! The color is my absolute favorite.

Hi Amber! They should totally gift you something even a discount.

It wasn't your responsability to take it back. They should have sent someone to your home or asked you when and where.

You are so sweet to have done that but people take advantage of kind hearted people like you.

Your SA sounded a little rude and she (since it was HER job at risk) should have met you afterwards.

It's sad but great brands depend on their employees and the experiences they give to the costumers.

You are a costumer and no one should ever done that to you.

All the trouble you went through to take it back must have kind of ruined you shopping day experience.

I mean you are not the assistant of the employee. You are a great costumer.

They should send you a special gift to you or even the SA SHOULD send you flowers.

Nowadays gratitude and good manners are so underrated. It was THEIR problem.

Though I believe in doing things without expecting anything, this situation was too much. It angered me a little.

So sorry for what happened to you.

I love your vlogs. They are the best!
Love you🤗🤗🤗

I THINK THEY SHOULD HAVE GIVEN YOU A FULL BOTTLE OF PERFUME, THEY ARE DISGUSTING. THAT WOMAN PUT IN A CC OF SOMEONE ELSES, WHAT IF U WERE DISHONEST? SHE GOT LUCKY.

You are too nice and that's what great about you. Good karma will come your way and send you tons of bags ❤❤

1. I was on the edge of my seat in that Dior store! LOL Remember, we have zero boutiques in Kansas City. I am obsessed with the 95.22. I didn't see one in the video but hoping to see one in person when in Chicago this summer!
2. Our personalities are so similar. I would have done the same exact thing out of the kindness of my heart even if it made me rushed. But.... I then hope others would do the same for me. So I would feel VERY unappreciated in that situation and would write a letter or call a manager. Not expecting anything, per se, but to voice the unprofessionalism in how it was handled and how you were inconvenienced. I would mention a sample or "something" would have been nice but truly a sincere, eye contact, warming thank you of gratitude would have been nice vs an expectation. :(

As a former LV client advisor I would have personally driven to your home to pick up the card I accidentally put in your bag, rather than request/demand you go out of your way an hour to return it 🫠

That dress is beautiful, the new DIOR earrings would pair nicely with it too. 😍 DIOR should have definitely compensated you for your time, bring as it was there fault and been more appreciative that you did them a favor. Hope you have a wonderful Mother's Day. 💐

Oh my gosh Amber, first of all why did that SA put a credit card in any shopping bag (yours or the owner’s)? I’ve never had someone do that and it’s just so not a good idea. I completely feel like they should have been so much more grateful to you and given you samples at a minimum. What a pain and NOT good customer service at all.

I agree Amber, Dior should have given you something for your inconvenience. They opened a new Dior boutique here in Houston Galleria back 3-5 months ago. It is a beautiful boutique and I went in and bought a bag. I got home and the bag had stains in it and also they did not include a dustbag or the bag tag. I took it back the same day and the manager who was returning it was super rude. I will never go back to that Dior. They need to train their staff better for both your situation and mine.

They could easily give you a candle or a notebook. Both are cheap to produce so they wouldn’t lose money. They give gifts to VIPs all the time. They have a budget and things for that.

I absolutely agree, they should have done something for you as they were in the wrong! You had no OBLIGATION to do that, you did that out of the kindness of your heart.

Absolutely they should do something for you. We’re all human and we all make mistakes. That being said, you still had to go out of your way to bring the card back. They should show you some sort of gratitude with like you said free samples or free perfume or a card holder. ❤ love you Amber!!

Amber you're more kind than I, I wouldn't have turned back around, if I had somewhere to be. Dior definitely should've given you a future discount upon purchase or a fragrance.

Even if the store didn't, the person who owns the card should have requested your name from the associate so she could send you a thank you note.

Totally agree ! Dior should have at least met you with a bag of goodies especially for your Inconvenience on a Saturday , no less! I would be disappointed .

Yes! Absolutely they should have compensated you for your time & inconvenience. No question. They shouldn’t have even asked you to return to the store; just asked if you could mail it back. 🤦🏻‍♀️ (which is also an inconvenience). Ultimately, because you did such a nice thing, you should be treated to something. 🤗

Shame on you Dior boutique/SA. Amber girl, I feel your pain!! You are a gem 🌟

When you started talking about the Dior situation I was like oh cool she's going to share something cool she got for the inconvenience..... That's mest up 😢😢 yes you did the right thing and we shouldn't expect anything but yes they should of have giving you at least samples Blessings 🙏🙏🙏🙏💕

Those earrings are so cute! And yes, they definitely should have done something for you to say thank you for bringing the card back.

You are such an honest, sweet and classy person. I'm more of a fan after I watched this video. It's very reasonable that Dior does something special for you for returning their client's credit card that they mistakenly put in your shopping bag! Sounds like their staff needs more training on customer service. They should've had that special something waiting for you when you arrived. They should have apologized to you for the inconvenience and thanked you for going above and beyond to return the card. From what you shared, they made their problem your problem. Not cool!!

Amber I agree. The sales associate who placed the card in your bag should have been more thoughtful and offered to give you a discount on your next visit. I’m certain I would have asked to speak to the Manager!

Yes, Dior should have at least done or given you something for your inconvenience , it’s their mistake not yours! Luxury is not luxury anymore😏 They should have someone pick it up from you.

I would think of it as you did a good turn and if it was your card you would want it back? They may treat you the next time.?

Yes , i would have given you a box of samples .

Sparing a sample(s) would definitely have been a kind gesture. I would think that they didn’t offer me anything b/c they may have to explain to their manager that they goofed with someone’s card.

Oh thank you for the earring patch rec I will have to try it - I have one lobe lower than the other because it was torn by my sister as a kid

Your so beautiful amber🥰😻

Also I think that Dior handled that card situation wrong and should have done something for you being so willing to help them out of the bind that they caused.

You could have told them to send someone to your house to pick up the card. But you didn’t ask. Or an uber.

Yes they should and that shouldn’t have been a question the luxury brands should take note that that’s what sets them apart!

I agree with you. They should have given you something for your inconvenience. Anyway, your earrings are pretty. The pearl is my birthstone❤.

Yes Amber if I was the sales assistant I would have given you a credit note. She made a huge mistake which could have left the owner of the credit card really badly off. She was lucky nothing bad happened out of it. I'd speak to the Dior boutique manager and explain what happened. Then hopefully the right thing will be done. xxx

I loved your fundrasier look, so classic! The Chanel earrings were perfect with the outfit. And YES, I absolutely think that Dior should have done something for you. That was a lot of time out of your day for their mistake. (Honestly, I wouldn't have turned around!)

You're too sweet... who puts a CC into a shopping bag tho? I've personally never seen that.

Yes, yes, yes! They should definitely do something for you & more than perfume samples!

Yes, that was very nice of you to go back. That was their fault (of course it was an accident, but still) and they should’ve gone out of their way to thank you….since you went out of your way. What if you were home already? Maybe they will send you something through the mail 🤞

I agree with you, a gc or a sample of some sort would have been in order. I do not think you are complaining, they should have done something for the inconvenience that they caused you/ 😘

OMG yes! They should send you a gift! And, honestly, they should have sent a courier to your house to pick it up. You must have lost an hour returning that card.