How to fix a Cadillac Cue Screen. Step by Step

I cannot say thank you enough. It went smoother than I expected, but make sure you have a T15 bit and good lighting to go along with what Jason mentions. Keep your screws and parts organized to make the process easier. I purchased a plastic kit from Amazon, but the ones that come with the new screen are all you need.
The amount of thank you comments speak for themselves. This fixed our failing screen which also produced a random annoying beep in the drivers door. Seriously... Thank you for the knowledge, the video and supplying it at a reasonable cost. I would have paid 3 times the price because it works.

Do you sell the screen part ?

Thank you for this video, Can you give me the part number please?

Great! Thank you!

This is reallv screwed up

Ok so everything worked!! Amazing!!! There’s one thing in the video that was not clear but I hope to help someone out like me. The ribbon is so important. There is a black latch, if you do not flip that up and remove the ribbon you can damage the unit. But even more important is that you insert the new ribbon with the clasp up and then close the clasp on the ribbon. You cannot be more than 1 mm apart or your screen will not respond.

Where did you buy the screen?

Hello Jason for the detailed video. Question? Where can I buy the replacement screen??

Can I hire you??

2018 cts the screen is locked on keep your eyes on the road, what should I do ?

Where do you buy the touch screen? How much was it?

Great video, could have done without the background music. Distracting from listening to what your saying. thanks anyway!

Jason where did u buy the new screen from?

Very helpful video !!!

Thanks for your Video! I used it along with a few others to get the job done and save a pile of $$!!

Very helpful video!!!

Thank you.

Hello.. I don't know if you can answer this one or not, but I have a 2017 Cadillac CTS. My problem is that my is black and the lighting from the screen all the way down the console does not come on. I'm unable to use the stereo, phone or Onstar. But if I put the car in reverse, the backup camera shows on the screen. I checked all the fuses under the hood, by the steering wheel and in the trunk. All are good. My question is; is there a fuse behind the stereo that hat could be blown, or will I have to get screwed and go to the dealership?

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Thank you very much! I have a 2015 Escalade and would not have been able to do this without your video! Cheers!